ServiceNow Testing and Administration

Course Overview

The ServiceNow Training with AI-Integrated Learning equips you with essential skills in ServiceNow administration, ITSM, automation, and scripting, combined with AI-driven workflows and intelligent automation. Through hands-on projects and real-time scenarios, you’ll gain practical experience to manage enterprise-level processes and become job-ready for ServiceNow roles in modern IT environments.

Course Objectives

By the end of this training, participants will be able to:

• Understand ServiceNow architecture and AI concepts
• Manage users, roles, and security
• Configure tables, forms, and applications
• Learn ITSM processes and workflows
• Understand CMDB, ITOM, CSM, and HRSD
• Automate workflows using Flow Designer
• Develop Client Scripts and Business Rules
• Implement ServiceNow testing practices
• Work with Automated Test Framework (ATF)
• Create reports and dashboards
• Explore Generative AI and AIOps
• Build intelligent automation solutions

Course Benefits

• Gain hands-on experience with real-time ServiceNow + AI projects
• Build job-ready skills for ServiceNow Admin, QA, and Automation roles
• Learn industry-relevant tools with AI-enhanced platform capabilities
• Earn certification to validate your ServiceNow expertise
• Access recorded sessions and structured learning materials
• Improve chances of securing high-paying IT roles with future-ready skills

Training Highlights

• ServiceNow Administration Fundamentals
• ITSM, CMDB, ITOM, CSM & HRSD Basics
• Workflow Automation & Flow Designer
• ServiceNow Testing & QA
• Automated Test Framework (ATF)
• Reports & Dashboards
• Generative AI & AIOps Integration
• Live Projects & Case Studies
• Instructor-Led Interactive Sessions
• Weekday & Weekend Batches

Placement Support

• Resume building tailored for ServiceNow and AI-based roles
• Interview preparation with real-world and scenario-based questions
• Access to hiring partner network and job opportunities
• Career guidance for ServiceNow Admin / Developer pathways
• Mock interviews and skill assessment sessions
• Continuous support until you become interview-ready

Who Should Attend

• Software Testers (Manual / Automation)
• IT Professionals looking to upskill
• Fresh Graduates entering the IT industry
• Candidates planning a career switch to ServiceNow
• Professionals interested in ITSM and workflow automation
• Support Engineers / Help Desk Professionals

Conclusion

• Gain practical exposure to ServiceNow with AI-integrated learning
• Build confidence to work on enterprise-level projects
• Learn from industry experts with hands-on approach
• Become a future-ready professional in ITSM and automation

Terms and Conditions

• Course fees are non-refundable and non-transferable once paid
• Batch or course changes are not allowed after enrollment
• Candidates receive interview assistance and career support
• Training content is designed as per current industry standards
• All rights reserved by TestoMeter Training Center
• Continuous learning support and mentorship included